Professional Services Guide
← Back to FAQ

How to respectfully decline a client project

When it comes to your business, successful project delivery is the key to growth. But not every client project is right for your business. Knowing how to say no in a respectful manner can help you maintain a business relationship with a client, even if the project isn’t right for your organization at the time. 

To respectfully decline a client project, let them know that you’re grateful that they thought of you and your business. Be courteous and gracious, but also let them know that you do not have the bandwidth/expertise/means to carry out that particular project at present. If you know a consultant that specializes in the type of project they’re looking for, don’t be scared to put them in touch. They will likely be grateful for the recommendation. 

Finish by letting the client know that you’d be happy to collaborate in the future on projects that are a better fit.