What is a client services project manager?
FAQ | Professional Services Guide
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Guide overview
- 1. Professional Services Basics
- 2. Client Management and Retention
- 3. Project Definition
- 4. Resource Planning
- 5. The Ultimate Guide to Capacity Planning
- 6. Project Visibility
- 7. Billing for Projects
- 8. Project Profitability
- 9. Professional Services Software For Project Management
- 10. A Guide to Time Tracking for Consultants and Professional Services
- 11. FAQ
- 12. Glossary
Guide overview
- 1. Professional Services Basics
- 2. Client Management and Retention
- 3. Project Definition
- 4. Resource Planning
- 5. The Ultimate Guide to Capacity Planning
- 6. Project Visibility
- 7. Billing for Projects
- 8. Project Profitability
- 9. Professional Services Software For Project Management
- 10. A Guide to Time Tracking for Consultants and Professional Services
- 11. FAQ
- 12. Glossary
Client Management
What is a client services project manager?
We’ve all heard the age old saying “the customer is always right”. Customer service these days isn’t quite so cut and dry, but maintaining client satisfaction should always be a priority. A client services manager works to ensure that the client is happy with the services an organization is providing.
A client services manager works with both sides to resolve any miscommunication, answering customer queries, and ensure clients have the resources needed to make the most out of the product or service being provided.